Multifamily Grit Introduction
In this inaugural episode of Multifamily Grit, host Kerri Davis, founder and CEO of Fortress OS, is joined by her colleague of over 8 years, William Durham. They discuss the inspiration behind the podcast and the journey of its creation. William interviews Kerri about her vision, challenges, and goals for the series.
The Struggle to Staff
In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with Stephanie Lehman, Executive Vice President of Asset Management at Elmington. They delve into the struggles of staffing in property management, discussing the difficulties of hiring good people, training, promotion, and the ongoing challenges in the industry.
The People Experience
In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, interviews DeAnna Moore, President at Elmington Property Management. They explore the people experience in property management, emphasizing customer experience and service excellence for clients, residents, and team members. DeAnna shares her insights on creating a positive environment and delivering outstanding service in the property management industry.
Beacon of the Brand
In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, talks with Jenny McClain, Chief Marketing Officer at Giarratana, about the importance of being a beacon of the brand in property management. They discuss how product excellence and going above and beyond for residents is crucial, emphasizing it's more than just renting an apartment. It's about creating an incomparable experience.
Memorable Moments with Multifamily Experts
In this special episode of Multi-Family Grit, Kerri and William reflect on their favorite moments from recent interviews with standout leaders in the property management industry. Tune in as they revisit top highlights and elaborate on thoughtful insights from conversations with Stephanie Lehman, Executive Vice President of Asset Management at Elmington; DeAnna Moore, President at Elmington Property Management; and Jenny McClain, Chief Marketing Officer at Giarratana.
Recharging For Success
In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, is joined by Tracey Crowe, a seasoned property management professional and active past Chair of the Greater Nashville Apartment Association. Together, they explore the significance of happiness in both personal and professional life. Tracey shares insights on the importance of nurturing your spirit and making time to recharge for success.
Presenting Solutions to Owners
In this episode of Multi-Family Grit, host Kerri Davis, Founder and CEO of Fortress OS, welcomes Jonathan Wogan, Founder and CEO of Wogan Group. Together, they discuss how third-party management groups need to work seamlessly with owners. They highlight the importance of offering solutions, not just pointing out problems, and the value of embracing new approaches.
Enhancing Teams and Service
In this episode of Multi-Family Grit, Kerri Davis, Founder and CEO of Fortress OS, chats with Tabitha Isbill, President of Evergreen Real Estate. They dive into why it's so important for leaders to spend time on-site with their teams. They talk about how being present helps quickly solve problems, boost customer service, and build stronger connections with the on-site teams.
Memorable Moments with Multifamily Experts
In this special episode of Multi-Family Grit, Kerri and William reflect on their favorite moments from recent interviews with standout leaders in the property management industry. Tune in as they revisit top highlights and elaborate on thoughtful insights from conversations with Tracey Crowe, active past Chair of the Greater Nashville Apartment Association; Jonathan Wogan, Founder and CEO of Wogan Group; and Tabitha Isbill, President of Evergreen Real Estate.
Affordable Housing: Election Impact and Solar Savings
In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with Hunter Nelson, Partner at Elmington. Together, they discuss the critical role affordable housing plays in a city's infrastructure, why the demand will always outpace supply, and how elections can significantly impact affordable housing policies and initiatives.
The Data Behind Successful Teams
In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with Meg Tibbs, Vice President of Operations at Dominium, to dive into the data that drives successful teams. Meg shares her experiences and insights on the importance of hiring and retaining the right people, discussing how leveraging data can help shape strong, high-performing teams in the multi-family industry. This conversation uncovers how the right people and data-driven decisions create lasting success in property management.
Financing Challenges and Housing Affordability
In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with David Strange, Senior Managing Director of Commercial Real Estate Finance at Walker & Dunlop, to discuss the current challenges in financing deals in today's market, along with other important topics such as home and rental price increases, and the growing group of individuals who earn too much for affordable properties but too little for market-rate properties.
Memorable Moments
In this special episode of Multi-Family Grit, Kerri and William reflect on their favorite moments from recent interviews with standout leaders in the property management industry. Tune in as they revisit top highlights and elaborate on thoughtful insights from conversations with Hunter Nelson, Partner at Elmington; Meg Tibbs, Vice President of Operations at Dominium; and David Strange, Senior Managing Director - Commercial Real Estate Finance at Walker & Dunlop.
People Come Before Product
In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with Katherine Maestas, Community Manager at Kairoi Residential. Katherine shares her passion for property management and emphasizes the importance of connecting with prospects—highlighting how relationships play a crucial role in leasing success. With her core belief that people come before product, Katherine’s perspective offers a refreshing take on what it means to build community in the industry.
From Setbacks to Comebacks
In this engaging conversation, host Kerri Davis, CEO and Founder of Fortress, sits down with David Keinert, Executive Vice President of Operations at Aeon, to discuss resilience, adaptability, and growth in both personal and professional life. They explore navigating career transitions, embracing innovation, and overcoming challenges with the right mindset. David shares personal stories and valuable insights on staying authentic, handling uncertainty, and thriving in a fast-changing world. Whether you’re seeking motivation, leadership advice, or practical strategies, this episode is packed with thought-provoking discussions and actionable takeaways!
From Mysterious Sounds to Unbelievable Surprises
In this episode, Kerri Davis, CEO and Founder of Fortress sits down with Kristen Diamond, Vice President of Multifamily Management at Hayman Company, for a behind-the-scenes look at a truly bizarre and eye-opening property management experience. Kristen recounts dealing with mysterious noises that leave residents frustrated and the unbelievable truth uncovered during maintenance. What begins as a puzzling issue soon leads to an astonishing discovery.
Lessons in Leadership, Resilience, and Personal Growth
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Latrice Leake, Learning & Development Specialist at Mission Rock Residential, LLC to explore her journey of self-discovery, resilience, and impact in both professional and personal spaces. Latrice shares profound insights on energy alignment, personal growth, and the power of storytelling, emphasizing how our experiences shape the way we show up in the world.