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ButterflyMX + Fortress OS
Cloud video intercom and access control, managed for a whole portfolio from a browser.
Updated · 3 min read
What is the ButterflyMX + Fortress OS integration?
ButterflyMX runs cloud video intercoms and access control for apartment buildings. A visitor places a video call to a resident's phone, and your staff manage directories, permissions and door access across a whole portfolio from a browser.
Key takeaways
Visitors video call a resident's phone, wherever the resident happens to be.
Directories and access permissions are managed remotely across a portfolio.
Installation needs three connections: internet, power and a door strike.
How does ButterflyMX work with Fortress OS?
Fortress OS sits underneath your stack as the operating layer. When something changes in ButterflyMX, Fortress picks it up and pushes it to the other systems that care. No double entry. No end-of-month reconciling. No spreadsheets stitching things together.
What data flows between the two?
The exact fields depend on the service solutions use case. The goal is simple: both systems show the same truth. Records, statuses, and key events stay in sync. Your team is not the human glue between them.
Who handles the setup?
Our integrations team handles documentation exchange, API keys, and end-to-end testing. Most ButterflyMX connections go live in a few weeks. You can request a setup any time.
Why should you connect ButterflyMX to Fortress OS?
Updating a directory on an old intercom means sending somebody to the building with a screwdriver. Managing access from a browser means a move-in, a move-out or a courier permission takes a minute from wherever your property manager is sitting.
What changes once you connect ButterflyMX?
Same service solutions tool. Different day-to-day for your team.
| Daily task | Without the integration | With Fortress OS + ButterflyMX |
|---|---|---|
| Keeping records in sync | Copy-paste between tabs, hope you got the numbers right. | Records match across both systems on their own. |
| End-of-month reconciling | Spreadsheet exports, manual cleanup, late nights. | Numbers already line up. Close the month, go home. |
| Onboarding new properties | Manual setup in ButterflyMX and every other system. | Fortress provisions the connection so new sites pick it up. |
| Answering “what’s the truth?” | Open three tabs, compare, guess which one is current. | One source of truth, kept fresh by Fortress. |
Tags
- ButterflyMX
- ButterflyMX integration
- Service Solutions
- Fortress OS
- integration
- property management software
- affordable housing
Frequently asked questions
Quick answers about how ButterflyMX and Fortress OS work together. Don't see your question? Ask us →
How does the intercom work?
A visitor places a video call to the resident's smartphone. The resident sees and speaks with them, then grants entry from the phone.
What can property staff manage remotely?
Directories, access permissions for residents and couriers, and building activity, for one building or a whole portfolio, from any browser.
What does installation require?
Three connections: internet, power and a door strike. The system is cloud-based, so updates need no site visit.