Sign in to Fortress OSNo more billing by hand
Manage utility charges, reimbursements, and resident bills in one place.
Same job. Two very different months.
Charges live in spreadsheets
You track reimbursements, resident charges, and edits by hand across tools that don't talk to each other.
Systems don't connect
Utility data, resident bills, and your books sit apart, so you key the same numbers twice.
Residents question every charge
When charges aren't clear, your team fields disputes and chases answers all month.
One connected workflow
Runs itselfUtility charges, reimbursements, and resident bills all run in one place.
Utility costs you can see
Entered onceTrack every charge, reimbursement, and bill in one clear report.
Fewer billing headaches
Self-serveClear bills mean fewer disputes for your team and your residents.
Ready for a glow-up?
Watch month-end go quiet
Billing utilities used to spike into a month-end spreadsheet crunch. Now it stays flat and runs as you go.
Pull utility data straight in
MuniBilling, meters, and property records feed Fortress, then costs split back to residents on their own.
How integrations workEvery charge in one place
Rent, utility allowances, and assistance sit together, so reimbursements and resident charges are easy to track.
Inside Fortress CoreReporting that spots the gaps
Track scheduled versus actual charges and utility trends across every property from one report.
Utility Billing is only part of the picture
See how Fortress keeps your operations connected.
Accounting
Utility reimbursements and payables post straight to your books.
- Reimbursements post to the ledger
- Payables stay in sync
- No double entry
MyFortress Resident Portal
Residents see their utility charges and balances in one place.
- Charges and current balance
- Clear bill breakdowns
- Self-serve, anytime
FortressConnect
Utility updates and reminders that send themselves.
- Billing and charge updates
- Fewer billing questions
- Resident messages, automated
Data & Reporting
See utility charges, reimbursements, and trends in real time.
- Charge and reimbursement activity
- Trends across every property
- Live data, no exports
No more messy, manual bullsh*t
soooo, what makes Fortress OS different?
Fortress OS6 / 6Built for affordable housing
Other tools make you bend to fit them. We built Fortress around how affordable housing actually runs. Every program. Every quirk.
Fortress OSYour systems finally talk to each other
Payments, compliance, maintenance, messages. All in sync. No double entry. No copy-paste tax. No swivel chair.
Live in 90 days, not next year.
Most switches drag on the better part of a year. Ours runs on a set 90-day plan, with a dedicated rep and dates your team can hold us to.
...and of course:
Frequently Asked Questions
Quick answers about utility billing, integrations, reporting, and what residents see.
Contact UsDoes Fortress Utility Billing integrate with third-party billing providers?
Yes. Fortress connects with utility billing partners like MuniBilling and Conservice, so charge allocation and reimbursements run on their own.
Can residents view utility-related charges?
Yes. Residents see their utility charges, balances, and bills right in the MyFortress resident portal.
How does Fortress reduce manual utility billing work?
It puts utility billing in one place and automates reimbursements, so you skip the spreadsheets, reconciliation, and double entry.
What kind of utility billing reporting is available?
Track scheduled charges, actual lease charges, reimbursement activity, and utility billing trends across every property.
Can Fortress support affordable housing utility workflows?
Yes. Fortress ties utility reimbursements, resident billing, compliance, and accounting together in one platform built for affordable housing.