No more billing by hand
Manage utility charges, reimbursements, and resident bills in one place.


Same job. Two very different months.
Charges live in spreadsheets
You track reimbursements, resident charges, and edits by hand across tools that don't talk to each other.
Systems don't connect
Utility data, resident bills, and your books sit apart, so you key the same numbers twice.
Residents question every charge
When charges aren't clear, your team fields disputes and chases answers all month.
One connected workflow
Runs itselfUtility charges, reimbursements, and resident bills all run in one place.
Utility costs you can see
Entered onceTrack every charge, reimbursement, and bill in one clear report.
Fewer billing headaches
Self-serveClear bills mean fewer disputes for your team and your residents.
Ready for a glow-up?
Watch month-end go quiet
Billing utilities used to spike into a month-end spreadsheet crunch. Now it stays flat and runs as you go.
Pull utility data straight in
Every charge in one place
Reporting that spots the gaps
Utility Billing is only part of the picture
See how Fortress keeps your operations connected.
Accounting
Utility reimbursements and payables post straight to your books.
- Reimbursements post to the ledger
- Payables stay in sync
- No double entry
MyFortress Resident Portal
Residents see their utility charges and balances in one place.
- Charges and current balance
- Clear bill breakdowns
- Self-serve, anytime
FortressConnect
Utility updates and reminders that send themselves.
- Billing and charge updates
- Fewer billing questions
- Resident messages, automated
Data & Reporting
See utility charges, reimbursements, and trends in real time.
- Charge and reimbursement activity
- Trends across every property
- Live data, no exports
No more messy, manual bullsh*t
soooo, what makes Fortress OS different?
Built for affordable housing
Other tools make you bend to fit them. We built Fortress around how affordable housing actually runs. Every program. Every quirk.
Your systems finally talk to each other
Payments, compliance, maintenance, messages. All in sync. No double entry. No copy-paste tax. No swivel chair.
Live in 90 days, not next year.
Most switches drag on the better part of a year. Ours runs on a set 90-day plan, with a dedicated rep and dates your team can hold us to.
...and of course:

Frequently Asked Questions
Quick answers about utility billing, integrations, reporting, and what residents see.
Contact Us