Kansas Housing Conference · Aug 24–26, 2026

Learn More
Utility Billing

No more billing by hand

Manage utility charges, reimbursements, and resident bills in one place.

LIHTC, HUD, RD, PH, HOME and moreSOC 1 & 2 Compliant
Fortress OS dashboard

Same job. Two very different months.

#ABCD
Before Fortress
A2
Every month-end

Charges live in spreadsheets

You track reimbursements, resident charges, and edits by hand across tools that don't talk to each other.

A3
Keyed twice

Systems don't connect

Utility data, resident bills, and your books sit apart, so you key the same numbers twice.

A4
Chased all month

Residents question every charge

When charges aren't clear, your team fields disputes and chases answers all month.

After Fortress Connected

One connected workflow

Runs itself

Utility charges, reimbursements, and resident bills all run in one place.

Utility costs you can see

Entered once

Track every charge, reimbursement, and bill in one clear report.

Fewer billing headaches

Self-serve

Clear bills mean fewer disputes for your team and your residents.

~16 hours a month
Saved by on-site teams with Fortress OS.

Ready for a glow-up?

Month-end workload
Before FortressSpreadsheet crunch
After FortressSteady all month
Start of monthMonth-end
01

Watch month-end go quiet

Billing utilities used to spike into a month-end spreadsheet crunch. Now it stays flat and runs as you go.

02

Pull utility data straight in

03

Every charge in one place

04

Reporting that spots the gaps

Utility Billing is only part of the picture

See how Fortress keeps your operations connected.

Accounting

Utility reimbursements and payables post straight to your books.

  • Reimbursements post to the ledger
  • Payables stay in sync
  • No double entry
See Accounting

MyFortress Resident Portal

Residents see their utility charges and balances in one place.

  • Charges and current balance
  • Clear bill breakdowns
  • Self-serve, anytime
Meet MyFortress

FortressConnect

Utility updates and reminders that send themselves.

  • Billing and charge updates
  • Fewer billing questions
  • Resident messages, automated
See FortressConnect

Data & Reporting

See utility charges, reimbursements, and trends in real time.

  • Charge and reimbursement activity
  • Trends across every property
  • Live data, no exports
See Reporting

No more messy, manual bullsh*t

soooo, what makes Fortress OS different?

Generic platforms2 / 6
HUD
LIHTC
RD 515
TRACS
HOME
Section 8
Fortress OS6 / 6
HUD
LIHTC
RD 515
TRACS
HOME
Section 8

Built for affordable housing

Other tools make you bend to fit them. We built Fortress around how affordable housing actually runs. Every program. Every quirk.

Fortress OS
Payments
Connected
Compliance
Connected
Maintenance
Connected
Messages
Connected

Your systems finally talk to each other

Payments, compliance, maintenance, messages. All in sync. No double entry. No copy-paste tax. No swivel chair.

90 dayskickoff to go-live3× faster
Week 1Kickoff
Week 4Discovery
Week 7Configure
Week 10Train
Week 12Live
Industry avg
~9 months
Fortress OS
90 days

Live in 90 days, not next year.

Most switches drag on the better part of a year. Ours runs on a set 90-day plan, with a dedicated rep and dates your team can hold us to.

...and of course:

We're F'ing Awesome

Frequently Asked Questions

Quick answers about utility billing, integrations, reporting, and what residents see.

Contact Us

Your Spreadsheet Has Been Through Enough

Utility charges and reimbursements, in one place.

LIHTC, HUD, RD, PH, HOME and moreSOC 1 & 2 Compliant