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EP. 55Angie Hug
From Restaurant Rush to Resident Impact: Building Teams That Last in Affordable Housing
A 30-year affordable housing career built on people before process, and where centralization fits.
The Multi-Family Grit Podcast
Straight talk from affordable-housing operators, now streaming on Apple, Spotify, and YouTube.
EP. 55
EP. 54Chris Clemons
AI Can't Replace Compassion: Keeping People at the Center of Affordable Housing
Cross-team collaboration, the Great Recession lesson behind the mission, and why care still wins.
EP. 53Rachel Spakes
More Than Checking a Box: Rethinking Resident Services in Affordable Housing
How resident services, employee wellness, and empowered managers build stronger affordable housing communities.
EP. 52Rebecca Norman
More Programs, More Rules, More Pressure: Inside Affordable Housing Compliance
Layered programs, shifting rules, and the human side of affordable housing compliance work.
EP. 51Danielle Little
Doing It Right vs. Doing It First: The Discipline Behind Affordable Housing Compliance
Why organization beats innovation, and how to turn dense rules into steps a team can follow.
EP. 50Luke Leins
The Worst Job on the Planet: Rethinking the Regional Role in Multifamily
The talent gap, burnout, and data tools reshaping the regional manager role.
EP. 49David Lynd
Operating Costs Up 40% and Counting: The Math Nobody Wants to Talk About
A hard look at rising operating costs and the discipline it takes to lead through them.
EP. 48Jack (John) Sipes
From Falling Into Multifamily to Scaling 45,000 Units: The Power of People and Systems
Learn, earn, serve: scaling to 45,000 units by promoting from within and keeping the human touch.
EP. 47Marc Pollack
Perfection Is Not Scalable: Letting Things Break to Build Better Teams
Why perfection does not scale, and how letting things break builds stronger teams.
EP. 46Zachary Guerin
When Automation Knocks: Why Operational Excellence Is No Longer Optional
How AI and automation are changing operations, and why KPIs and strong teams matter more than ever.
EP. 45Julie Runyan & Alex Westad
From VHS Tapes to AI Workflows: Reimagining Affordable Housing Operations
Modernizing affordable housing with tools like Notion and ChatGPT without losing your values.
EP. 44Carl Swafford
Fail Fast, Grow Faster: The Leadership Philosophy Transforming Properties and People
Fail fast, grow faster: building problem-solvers through empathy and mindfulness.
EP. 43Sydne Garchik
Tech, Tenacity, and Transformation: How MRK Partners Is Modernizing Affordable Housing
Fearless leadership, tough development deals, and nonprofit work that supports resident equity.
EP. 42Kathleen Raffinello
From $800 and a Dream to Nevada's Best: A Boutique Leader's Story of Grit and Growth
From $800 and a dream to one of Nevada's best, and grooming the next generation.
EP. 41Diane Yensen
Tornadoes, Turnarounds, and Tech Overhauls: A COO's Playbook for Multifamily Success
A COO's 30-60-90-day playbook for turnarounds, balancing tech with the fundamentals.
EP. 40Cindy Thompson
Dispelling Myths, Defining Futures: Affordable Housing Beyond the Stereotypes
Community farms, a fresh take on compliance, and housing that breaks the stereotypes.
EP. 39Jayson Yoss
SWAT Teams, Tenants, and Triplets: Reality TV in Property Management
Boutique operations, triage under pressure, and keeping up with changing landlord-tenant laws.
EP. 38Stacy Ekholm
Lessons from Leasing, HR, IT, and Construction: A Multifamily Leader's Playbook
Lessons from leasing, HR, IT, and construction on scaling with trust and curiosity.
EP. 37Lindsay Duffy
Living On-Site, Living With Purpose: How Multifamily Shaped a Family's Future
Growing up on-site, leading with people first, and mentoring the next generation.
EP. 36Alison Turner
Ghosting, Green Hires, and Gut Instinct: A Recruiter's Reality Check in Multifamily
A recruiter's honest take on ghosting, green hires, and building real talent pipelines.
EP. 35Tiffany Tillotson
Single Mom, Law Student, Night Nurse: The Grit That Powers a Housing Hero
Single mom, law student, night nurse: the grit behind creative resident programs.
EP. 34Gladys Stephenson
From Foster Care to the C-Suite: A Compliance Leader's Grit-Fueled Rise in Property Management
From foster care to the C-suite, leading with structure and heart and building custom tools.
EP. 33Alex LaFlam
Unlimited Coffee, Measurable ROI: How WithMe is Changing Resident Experience
Smart spending, scalable partnerships, and measuring ROI on resident perks.
EP. 32Kevin Owens
From Psychiatry to Property Management: A Calm Urgency for Leading with Confidence
From psychiatry to property management: calm, confident leadership and thoughtful tech.
EP. 31Kelley Brine
From Leasing Agent to $2 Billion: A President's Journey Rooted in Alignment and Grit
From leasing agent to a $2 billion portfolio, and championing women in leadership.
EP. 30Mitzi Hoag
Sleepovers in Cars to Beds of Their Own: A Compliance Leader's Reminder of the Mission
AI file review, centralized leasing, and the families behind compliance work.
EP. 29Cristy Abud
Fixers in Flight: Supporting 20,000 Units with a Traveling Team
Supporting 20,000 units with a traveling team, and protecting their mental health.
EP. 28Ryan Calhoun
When Policy Hits Home: The Unexpected Impact of Local Legislation on Site Operations
Why operators should get involved in policy, plus catered coaching in student housing.
EP. 27Chasity Sadowy
Snoop Dogg and the Llama Farm: Balancing Real Estate, Family, and Humor
Centralization, tech-enabled support roles, and standardizing without losing the human side.
EP. 26Donald Davidoff
The Power of Saying 'Why': Humility and Curiosity in Customer-Driven Design
Platform thinking, smart pricing, and using clean data to drive strategy.
EP. 25Marc A. Hershberg
The Grit to Let Go: Fast Fires, Tough Lessons, and Team Loyalty
Entrepreneurial grit, disciplined underwriting, and pivoting to newer assets in Florida.
EP. 24Steve Boyack
Clean Before You Redecorate: A COO's Process-Driven Path in Multifamily Management
Clean up before you redecorate: process mapping and a resident-first mindset.
EP. 23Patti Higgins
When Growth Meets Grief: A Personal and Professional Balancing Act
Servant leadership, culture, and leading a team through personal loss.
EP. 22Ben Nollola
The True Cost of Technology: Has Multifamily Lost Its Human Touch?
Has multifamily lost its human touch? Keeping quality high through mentorship.
EP. 21Nate Thompson
From Dishwashing on Mother's Day to Screening Millions: A Journey in Grit and Growth
How resident screening really works, the income-to-rent myth, and stopping fraud.
EP. 20Issa Mider-Martinez
From Immigrant Struggles to Property Management Success: Navigating Challenges with Determination
From immigrant struggles to success, and how good communication cuts operating costs.
EP. 19Barry Slaymaker Jr.
Empathy Over Process: A New Approach to Leadership
How empathy in housing decisions can change a resident's life.
EP. 18Jason Miller
The Future of Accounting: Challenges, Technology, and Talent Gaps
Automation, talent gaps, and the future of accounting roles.
EP. 17Latrice Leake
Lessons in Leadership, Resilience, and Personal Growth
Energy, growth, and the power of telling your story at work.
EP. 16Kristen Diamond
From Mysterious Sounds to Unbelievable Surprises
A behind-the-scenes look at the strangest things property teams find.
EP. 15David Keinert
From Setbacks to Comebacks
Career pivots, embracing change, and thriving when things feel uncertain.
EP. 14Katherine Maestas
People Come Before Product
Why people come before product, and how relationships win leases.
EP. 13William Durham
Grit Highlights: Memorable Moments
Favorite moments with Hunter Nelson, Meg Tibbs, and David Strange.
EP. 12David Strange
Financing Challenges and Housing Affordability
Financing hurdles, rising prices, and the growing gap in workforce housing.
EP. 11
EP. 10Hunter Nelson
Affordable Housing: Election Impact and Solar Savings
Affordable housing, supply and demand, and how elections shape policy.
EP. 9William Durham
Grit Highlights: Memorable Moments with Multifamily Experts
Favorite moments with Tracey Crowe, Jonathan Wogan, and Tabitha Isbill.
EP. 8Tabitha Isbill
Enhancing Teams and Service
Why on-site leadership presence solves problems and lifts service.
EP. 7Jonathan Wogan
Presenting Solutions to Owners
Third-party management, owner relationships, and leading with solutions.
EP. 6
EP. 5William Durham
Grit Highlights: Memorable Moments with Multifamily Experts
Favorite moments with Stephanie Lehman, DeAnna Moore, and Jenny McClain.
EP. 4
EP. 3
EP. 2Stephanie Lehman
The Struggle to Staff
Hiring good people, training them well, and promoting from within.
EP. 1Kerri Davis
Multi-Family Grit Introduction
The story behind Multi-Family Grit, with Kerri Davis on the vision and goals.
