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Cut errors 75% and approvals from two weeks to 24 hours.
Read case studyIntroducing Leslie AI. Your Automated Leasing Agent
The follow-up was done before you got in.
LIHTC, HUD, RD, PH, HOME and moreSOC 1 & 2 Compliant
End the day with the list actually finished
01
The quiet ones got worked
Every new prospect hears from Leslie right away. Anyone who goes quiet gets four texts over about three days. Nobody schedules it.
02
The not-right-now is on the calendar
Silence never closes a lead. Leslie asks up to three times first, and a prospect who isn't ready gets a check-in in 30 days.
03
Today's rent, every time
Leslie answers from live Fortress data. Change the rent this afternoon and the next answer uses the new number.
04
Leslie AI never guesses
A question outside live Fortress data gets flagged for your team. The prospect hears someone is on it.
Handled by Leslie, trusted by Operators
Forty live prospects is a normal Tuesday. Leslie works the whole list, top to bottom, the same way every day.
Won't decide who qualifies
Leslie flags qualifying questions. Your leasing team makes the call.
Guardrails, Leslie won’t do
No steering, no discounts, no holds. Sensitive topics go straight to you.
Full Control of Leslie AI
Turn Leslie off for any one prospect. Every other conversation keeps going.
Accountability and closing out
Every close is logged with the reason, the evidence, and a timestamp.
Leasing mechanics
Leslie sends the application link and nudges it until it's complete.
AI leasing built for affordable housing
Applications get finished
Leslie nudges prospects to finish the application they started.
The 9pm text gets answered
Prospects who shop after work get an answer from live data.
Eligibility stays human
Income questions go to your team. Leslie never judges who qualifies.
Applications, income documents, and waitlists live in Fortress online applications.
Most leasing AI is just a chatbot. Not Leslie.
Built by affordable housing people, Leslie handles real leasing and follow-up, not bot scripts.
Book a Free DemoWhat you can change. What you can’t.
Leslie runs on your Fortress data. The guardrails stay put.
Your data is the setting.
Update a special in Fortress and Leslie quotes it. No script to keep up.
Your hours set the follow-ups.
Leslie answers the 11pm text. Nudges go out in your office hours.
The guardrails have no toggle.
At every site, Leslie flags fair housing, qualifying, and accommodations.
Built by people who worked the list
Get started using Leslie AI →Stop chasing leases
Every prospect hears from Leslie the minute the record is created.
See Fortress in the Wild
How real operators run on Fortress.
Halved RD budgeting time across 7,600+ units.
Read case study
Switched platforms without stalling operations.
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Modern rent collection with real-time visibility.
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One system for a multi-use Miami portfolio.
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Faster data, fewer tickets, more room to grow.
Read case studyFrequently Asked Questions
Got reservations? Fair. Here's what other operators asked first.
Book a Free DemoDoes Leslie make up answers?
No. If the answer isn't in Fortress data, Leslie tells the prospect someone is looking into it and flags that message for your team. No guessing. And the thread does not go quiet while it waits.
What if a prospect is vague?
Leslie asks. Is it rent, what's open, or how to apply? What size, and when do you want to move? If an answer is unclear, Leslie asks again rather than assuming.
Where do the answers come from?
Live Fortress data: rent, openings, floor plans, fees, specials, and amenities. There's no script for anyone to keep updated. If something changes this afternoon, the answer changes with it.
Does Leslie decide who qualifies?
No. The leasing team reviews each application against the community's rules. No legal advice. No Fair Housing readings. No credit or affordability advice. Leslie never approves, denies, or reads an accommodation request.
Can we turn Leslie off for a whole community?
Yes, but not from a screen. That one is a setup change and goes through support, so start with your property manager. The property page shows whether Leslie is on or off for the community. It's a status screen, not a switch.
How fast does Leslie reply?
Right away, usually in the same minute. Leslie answers after hours, and just never sends the first text then.
Can we turn Leslie off for one person?
Yes. Open that prospect's Texting tab and hit the Leslie AI Assistant button. It only affects that one chat and anyone on site can do it. One thing to know: anything Leslie had scheduled is canceled, not paused. Switching Leslie back on does not bring it back.
Does Leslie text residents?
No. Prospects and applicants only.
Can AI leasing work in affordable housing?
Yes, for first contact and follow-up. Leslie answers every prospect, follows up, and nudges unfinished applications. Income limits, eligibility, and certifications stay with your compliance team. More on what AI leasing can and can't do in affordable housing.
Does Leslie know LIHTC or HUD rules?
No, and that's on purpose. Leslie answers from your live Fortress data. Program rules, income limits, and who qualifies are your team's call, so those questions get flagged, not answered. That line matters under the Fair Housing Act too.
Does Leslie work the waitlist?
No. Leslie follows up with prospects who started an application and didn't finish it. Your team runs the waitlist: order, preferences, and who gets removed.
Does Leslie reply in other languages?
Not today. Leslie answers in English, so a prospect who writes in another language needs a person on your team. Our guide to language access covers what properties still owe those prospects.