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PetScreening + Fortress OS
Pet policy management and assistance animal review against HUD and Fair Housing guidance.
Updated · 3 min read
What is the PetScreening + Fortress OS integration?
PetScreening manages pet policies and reasonable accommodation requests for assistance animals. Its review team contacts the healthcare provider behind each request, checks the documentation against HUD and Fair Housing Act guidance, and returns a recommendation to both the requester and the property.
Key takeaways
Every assistance animal request is reviewed against HUD and Fair Housing Act guidance.
The review team contacts the healthcare provider to confirm the documentation is real.
Questions, responses and comments are recorded, which is what an auditor asks for.
How does PetScreening work with Fortress OS?
Fortress OS sits underneath your stack as the operating layer. When something changes in PetScreening, Fortress picks it up and pushes it to the other systems that care. No double entry. No end-of-month reconciling. No spreadsheets stitching things together.
What data flows between the two?
The exact fields depend on the screening use case. The goal is simple: both systems show the same truth. Records, statuses, and key events stay in sync. Your team is not the human glue between them.
Who handles the setup?
Our integrations team handles documentation exchange, API keys, and end-to-end testing. Most PetScreening connections go live in a few weeks. You can request a setup any time.
Why should you connect PetScreening to Fortress OS?
Assistance animal requests put your on-site team between fair housing law and a resident who needs an answer, and getting it wrong in either direction is expensive. A third-party review with a documented trail moves that judgment off the leasing office and leaves a record of how the decision was reached.
What changes once you connect PetScreening?
Same screening tool. Different day-to-day for your team.
| Daily task | Without the integration | With Fortress OS + PetScreening |
|---|---|---|
| Keeping records in sync | Copy-paste between tabs, hope you got the numbers right. | Records match across both systems on their own. |
| End-of-month reconciling | Spreadsheet exports, manual cleanup, late nights. | Numbers already line up. Close the month, go home. |
| Onboarding new properties | Manual setup in PetScreening and every other system. | Fortress provisions the connection so new sites pick it up. |
| Answering “what’s the truth?” | Open three tabs, compare, guess which one is current. | One source of truth, kept fresh by Fortress. |
Tags
- PetScreening
- PetScreening integration
- Screening
- Fortress OS
- integration
- property management software
- affordable housing
Frequently asked questions
Quick answers about how PetScreening and Fortress OS work together. Don't see your question? Ask us →
How are assistance animal requests reviewed?
An in-house review team contacts every healthcare provider to confirm the documentation is authentic, reviews the request against HUD and Fair Housing Act guidance, and shares a recommendation with the requester and the property manager.
Does the resident pay to submit a request?
No. Submitting a reasonable accommodation request costs the individual nothing.
What record is kept?
The questions, responses and comments are recorded for documentation, so the property can show how a decision was reached.