Strategic Solutions With a Walker & Dunlop Client

A Miami-based real estate investment organization with the goal of starting fresh by implementing a new and modern tech stack that aligns with their requirements and objectives.

The company faced challenges with its current system, particularly in meeting cross-portfolio accounting needs and integrating with specific accounting requirements.

Slow customer service and unresponsive support hindered problem resolution, while an outdated user interface caused slowdowns impacting marketing strategies.

Fortress OS integrated with Sage Intacct, the accounting system the team already preferred. The team used TransUnion, a native Fortress integration partner, for screening that reduced evictions and sped up tenant reduction payments.

Fortress assigned a dedicated account manager to handle every customer service request. Fortress OS manages affordable, conventional, mixed-use, and commercial properties in one modern, user-friendly interface, built around what this organization actually needed.

The organization made Fortress OS its go-to Property Management Operations (PMO) system, right as it wrapped up its latest construction and real estate projects.