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Fortress Payments

We can do better than sticky notes and Venmo

Residents pay how they want. Rent posts itself.

LIHTC, HUD, RD, PH, HOME and moreSOC 1 & 2 Compliant

A smarter way to get paid.

Affinity Gardens
Username
Record Payment
ConfigureNew Payment
Payment method
ACHBank transfer
Debit cardVisa, Mastercard
Credit cardAll major cards
CheckPaper or scan
MoneyGram cashPay at retail
Recent payments
Resident
Unit
Method
Amount
Date
Status
Maria Lopez
A-204
ACH
$1,150
Jun 1
Paid
Devon Brooks
B-118
Visa debit
$980
Jun 1
Paid
Priya Shah
C-302
Check · mobile
$1,025
Jun 1
Paid
James Carter
A-410
MoneyGram cash
$760
Jun 2
Paid
Tasha Greene
D-208
Mastercard
$1,310
Jun 2
Paid
01

Every way they want to pay

Cards, ACH, checks, even cash at the store. Residents pick how, you just collect.

02

Set autopay once, then forget it

Residents flip on autopay in the portal, and rent shows up without the reminders.

03

Scan a check from anywhere

Snap a check photo in Fortress HUB. No scanner, no double entry, no office trip.

See Fortress HUB
04

Know who paid, and post it fast

Every payment goes from pending to posted, with money in the account the next business day.

05

One portal for every resident

Applicants, residents, and past residents pay, manage methods, and see history in one place.

Inside the resident portal

Explore the payment experience

FORTRESSCredit
•••• •••• •••• 8801
M. Lopez06/29
FORTRESSDebit
•••• •••• •••• 4242
D. Brooks06/29
Secure payment
01

Pay with a card

Residents pay with any credit or debit card, safely, in seconds.

02

Pay with a bank account

Prefer ACH? Residents link a bank account in the portal and pay straight from it.

03

Applicant payments

Collect application fees and deposits up front, all in one flow.

04

Set up autopay

Residents switch on autopay once, and rent pays itself every month.

05

Paper checks, scanned anywhere

Still take paper checks? Snap a photo in Fortress HUB and skip the scanner.

Payments is only part of the picture

See how Fortress keeps the rest of your operations connected.

Accounting

Payments, balances, and the books stay in sync.

  • Payment activity posts to the ledger
  • Balances always match
  • No duplicate entry
See Accounting

MyFortress Resident Portal

One place for residents to handle every payment.

  • Balances and payment history
  • Saved payment methods
  • Autopay and recurring rent
Meet MyFortress

FortressConnect

Payment nudges that send themselves.

  • Payment reminders
  • Failed-payment alerts
  • Resident updates, automated
See FortressConnect

Data & Reporting

See payment performance across the whole portfolio.

  • Payment activity and trends
  • Portfolio-wide totals
  • Live data, zero exports
See Reporting

No more messy, manual bullsh*t

soooo, what makes Fortress OS different?

Generic platforms2 / 6
HUD
LIHTC
RD 515
TRACS
HOME
Section 8
Fortress OS6 / 6
HUD
LIHTC
RD 515
TRACS
HOME
Section 8

Built for affordable housing

Other tools make you bend to fit them. We built Fortress around how affordable housing actually runs. Every program. Every quirk.

Fortress OS
Payments
Connected
Compliance
Connected
Maintenance
Connected
Messages
Connected

Your systems finally talk to each other

Payments, compliance, maintenance, messages. All in sync. No double entry. No copy-paste tax. No swivel chair.

90 dayskickoff to go-live3× faster
Week 1Kickoff
Week 4Discovery
Week 7Configure
Week 10Train
Week 12Live
Industry avg
~9 months
Fortress OS
90 days

Live in 90 days, not next year.

Most switches drag on the better part of a year. Ours runs on a set 90-day plan, with a dedicated rep and dates your team can hold us to.

...and of course:

We're F'ing Awesome

Frequently Asked Questions

Quick answers about how residents pay and how the money lands in your account.

Contact Us

What can residents pay with?

ACH, debit, credit, paper checks, and MoneyGram cash. Residents pick what works for them.

Can residents set up autopay?

Yes. Residents turn on Autopay in the portal, and rent gets paid on time. You stop chasing late payments.

How fast do payments process?

Captured payments post to the property account the next business day.

Can onsite teams deposit paper checks?

Yes. Scan a check right in Fortress HUB. No scanner and no double entry.

How do residents track their payments?

In the portal. They can see their balance, payment history, pending payments, and anything that failed.

Does this cut manual accounting work?

Yes. Payments flow straight into your accounting, so you get less double entry and reconciliation.

Still asking “Did they already pay?”

See every balance, payment status, and transaction in real time.

LIHTC, HUD, RD, PH, HOME and moreSOC 1 & 2 Compliant